Craigslist is a popular online classifieds website, but its interface and user experience have remained unchanged for many years. The website's cluttered interface and outdated design have made it difficult for users to navigate and find what they're looking for. This redesign aims to modernize the website's design and improve its user experience without sacrificing simplicity and functionality.
We interviewed 14 potential users over Zoom calls to understand their challenges with the current website.
We created a user flow to illustrate how the user navigates through the website.
In this project, I wanted to preserve the website’s essence: the focus was on improving the website experience and keeping the elements that worked well for the users.
I learned to look at site design from a different perspective and consider what might influence a company to make these design decisions.